Welcome to workplacewalkstore.com! We are committed to providing you with quality products and excellent customer service. To ensure your shopping experience goes smoothly, please read the following shipping terms carefully.

 

    1. Processing Time
      Our order processing time is usually 1-3 business days. Once processed, your order will be shipped by our logistics partners.

    1. Shipping Methods and Times
      We offer both standard and expedited shipping. Standard shipping takes 7-14 business days, and expedited shipping takes 3-7 business days, depending on the shipping area.

We currently ship worldwide, but due to logistics restrictions in some areas, delivery times may be delayed.

 

    1. Shipping Costs
      For shipped orders, additional charges will be charged based on the destination, and the specific charges will be displayed at checkout.

    1. Tracking Orders
      All shipped orders will come with a tracking number, which can be viewed on the “Order Tracking” page of the website or through the link in the shipping confirmation email.

    1. Undelivered/Lost Packages
      If your package is not delivered within the estimated arrival time, please contact Customer Service. We will contact the logistics company and do our best to resolve the problem.
      We will do our best to assist, but are not responsible for lost packages due to inaccurate delivery information or force majeure (such as natural disasters).

    1. Damaged Goods
      If the goods you received are damaged during transportation, please contact us within 48 hours of receiving the package and provide relevant photos and instructions. We will arrange a return or replacement service for you.

    1. Customs and Taxes
      Overseas orders may involve customs procedures and import taxes and fees, which will be borne by the buyer. Please make sure you understand the relevant regulations of your country to avoid unnecessary delays and expenses.

    1. Logistics Delays
      Shipping delays may occur due to weather, holidays or other unforeseen factors. We will do our best to notify you of any potential delays and provide support.

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